Responsible according to General Data Protection Regulation ("GDPR"):

Daimler Truck AG („Wir“)
Fasanenweg 10
70771 Leinfelden-Echterdingen
Deutschland
E-Mail: contact@daimlertruck.com

Data protection officer:
Daimler Truck AG
Group Data Protection Officer
HPC DTF2B
70745 Leinfelden-Echterdingen
Deutschland
E-Mail: dataprivacy@daimlertruck.com

1. Data protection 資料保護

We are pleased to welcome you to our website and thank you for your interest in our offers. The protection of your personal data is of the utmost importance to us. In this data protection statement, we explain how we gather your personal data, what we do with it and for what purposes, as well as the legal basis under which this occurs and your rights and entitlements associated with this. In addition, we refer to the Daimler Truck Privacy Policy EU:

Daimler Truck Data Protection Policy EU

Our data protection statement in relation to use of our websites and the Daimler Truck AG and Mercedes-Benz AG Privacy Policy does not apply to your activities on the websites of social networks or other providers to which you may have access via links on our websites. Please obtain information about the respective data protection regulations on the websites of said providers.

歡迎您造訪我們的網站，並感謝您對我們提供的服務感興趣。我們高度重視您的個人資料保護。在本資料保護聲明中，我們將說明我們如何蒐集您的個人資料、處理資料的方式和目的，進行此操作的法律依據，以及您相關的權利和權益。此外，我們會提到戴姆勒商車集團的歐盟資料保護政策：

Daimler Truck Data Protection Policy EU

我們的資料保護聲明僅適用於您使用我們網站的行為，以及Daimler Truck AG和Mercedes-Benz AG的隱私政策。此聲明不適用於您透過我們網站上的連結前往的社交網絡或其他提供者的網站。請在這些提供者的網站上查詢相關的資料保護條款。

 

2. Collection and processing of your personal data 蒐集與處理您的個人資料

a. When you visit our web pages, we store certain details about the browser and operating system you are using, the date and time of your visit, the access status (e.g. whether you were able to open a web page or received an error message), use of web page features, search terms you may have entered, how frequently you visit individual web pages, the names of retrieved files, the data volume transferred, the website through which you accessed our website, and the website you accessed through our website, either by clicking on links on our website or by entering a domain directly in the input field of the same tab (or window) of the browser in which you opened up our website. For security reasons, in particular to detect and prevent attacks on our website or attempted fraud, we store your IP address and the name of your Internet service provider for seven days.

a. 當您造訪我們的網頁時，我們會儲存有關您所使用的瀏覽器和作業系統的部分詳細資訊、造訪日期和時間、存取狀態（例如您是否成功開啟網頁或收到錯誤訊息）、使用的網頁功能、您可能輸入的搜尋詞、您個別網頁的造訪頻率、檔案名稱、傳輸的資料量、您從哪個網站進入我們的網站，以及您透過我們的網站點擊連結或在同一個瀏覽器標籤（或視窗）的輸入欄位直接輸入網址後所訪問的網站。為了安全考量，特別是偵測和防止對我們網站的攻擊或欺詐企圖，我們會將您的 IP 位址及您的網路服務供應商名稱儲存七天。

b. We store other personal data only if you disclose such data to us, for example, as part of registration, filling in a contact form, an online chat, a survey, a prize competition or for the performance of a contract, and even in these cases, we only store your data where you have permitted us to do so on the basis of consent issued by you or in accordance with applicable legislation (see Section 7).

b. 只有當您自行提供個人資料時，我們才會儲存其他個人資料，例如在註冊、填寫聯絡表單、使用線上聊天、參加問卷調查、參加抽獎或履行合約的過程中提供的資料。即使在這些情況下，我們也僅會在您同意或依據適用法律的情況下儲存您的資料（詳見第 7 條）。

c. You are neither legally nor contractually obliged to give us your personal data. It is, however, possible that certain functions of our website are dependent on you sharing your personal data. If, in such cases, you do not give us your personal data, this may lead to features either not being available or being available only to a limited extent.

c. 您並無法律或合約上的義務提供您的個人資料。然而，網站上的某些功能可能需要您分享個人資料才能正常運作。如果在這些情況下您不提供個人資料，部分功能可能無法使用或僅能以有限的方式使用。

 

3. Data types and categories 資料類型和類別

If contact is made using the web form, we store the following personal data: Name of enquirer, company, address, contact details (telephone, email) and vehicle identification number (if relevant to the enquiry).

在透過網頁表格聯絡的範圍內，我們會儲存以下個人資料：請求者的姓名、公司、地址、聯絡資料（電話、電子郵件）和車輛識別號碼（若與需求相關）。

 

4. Purposes of use 使用目的

a. The personal data we collect when you visit our web pages is used to make our web pages as intuitive as possible and to protect our IT systems from attacks and other illegal acts.

a. 我們使用您造訪本公司網頁時所蒐集的個人資料來為您提供最便利的網頁操作以及保護本公司的 IT 系統免受攻擊和其他違法行為的侵害。

b. Where you provide us with further personal data, for example, as part of registration, an online chat, filling in a contact form, a survey, a prize competition or for the performance of a contract, we use such data for the specified purposes, for purposes of customer management and – where necessary – for the purpose of processing and invoicing transactions, in each case to the necessary extent.

b. 如果您在例如註冊、對話、問卷調查、有獎競賽或執行合約的範圍內向我們提供進一步的個人資料，我們會將這些資料用於上述目的、客戶管理目的以及（如有必要）處理交易並結算的業務目的，且每次都在必要的範圍內使用。

c. Data collected in the contact form will be used to process your request and to contact you in connection with the request.

c. 聯絡表單中蒐集的資料將用於處理您的請求，並根據請求與您聯絡。

d. We and, where applicable, select third parties, also use your data for additional purposes (e.g. display of personalised content or advertising based on your usage behaviour), insofar as you give your consent within the framework of our consent management system. Further information and decision options can be found here.

d. 我們以及特定第三方（於可得適用的情形），會在您同意的前提下，於我們的同意管理系統範疇內將您的資料用於額外用途（例如根據您的使用行為顯示個人化內容或廣告）。更多相關資訊及選擇權可參見此處。

e. We also use personal data insofar as we are legally obliged to do so (e.g. storage for the fulfilment of retention obligations under commercial or tax law, disclosure pursuant to official or court order, e.g. to a law enforcement authority).

e. 此外，我們亦會在法律義務範圍內使用個人資料（例如，為履行商業或稅務法規下的資料保存義務進行儲存，或依據官方或法院命令進行揭露，例如向執法機構提供資料）。

 

5. Transfer of personal data to third parties; social plug-ins; use of service providers 向第三方傳輸個人資料；社交插件；服務提供商的使用

a. Our web pages may also contain third-party offers. When you click on such an offer, we transfer the required amount of data to the relevant provider (e.g. to indicate that you found this offer on our website and any other relevant information you have already entered on our website). 

a. 我們的網頁可能包含第三方的內容或服務。當您點擊此類內容或服務時，我們會將必要的資料傳輸給相關提供者（例如顯示您是從我們的網站找到該內容，或您在我們網站上已輸入的其他相關資訊）。 

b. When we use social plug-ins of social networks such as Facebook and Twitter on our website, we incorporate these as follows:

The social plug-ins are deactivated when you visit our website, i.e. no data of any kind is transferred to the operator of these networks. If you would like to use one of the networks, click on the relevant social plug-in to make a direct connection with the relevant network's server.

If you have a user account with the corresponding network and you are logged in to this specific social network at the time you activate the social plug-in, this network can attribute your visit to our web pages to your user account. If you would like to prevent this, please log out from the network prior to activating the social plug-in. A social network is unable to assign a visit to other Daimler Truck websites until you have also activated any available social plug-in there.

If you activate a social plug-in, the network directly transfers the data that has been made available through this to your browser, which integrates it into our web pages. There may also be data transfers in this situation that are initiated and controlled by the respective social network. Only the privacy policy of the relevant network applies to the connection to a social network, the data transfer between the network and your system and to your interactions on that platform.

The social plug-in remains active until you deactivate it or delete your cookies (see Section 5d).

b. 當我們在網站上使用 Facebook 或 Twitter 等社交網絡的社交插件時，我們的處理方式如下： 在您瀏覽我們的網站時，這些社交插件是停用狀態，即不會向這些網絡的運營商傳送任何資料。如需使用這些網絡，請點擊相關的社交插件，以便直接連接至該網絡的伺服器。 如果您在相應的社交網絡中擁有用戶帳戶，且在啟用社交插件時已登入該社交網絡，該網絡可以將您訪問我們網站的記錄連結至您的用戶帳戶。如欲避免此情況，請在啟用社交插件之前先登出該網絡。在未啟用插件的情況下，社交網絡無法將您對其他 Daimler Truck 網站的訪問與您的帳戶連結。 當您啟用社交插件後，該網絡會直接將該插件提供的資料傳送至您的瀏覽器，並整合至我們的網頁中。在此情況下，也可能存在由該社交網絡發起並控制的資料傳輸。與該社交網絡的連線、網絡與您系統之間的資料傳輸及您在該平台上的互動，均僅適用於該網絡的隱私政策。 社交插件將保持啟用，直至您將其停用或刪除您的 Cookie（請參見第5d條）。

c. When you click on the link to an offer or activate a social plug-in, personal data may be sent to providers in countries outside the European Economic Area that, from a European Union ("EU") perspective, do not guarantee an "adequate level of protection" in line with EU standards for the processing of personal data. Please keep this in mind before you click on a link or activate a social plug-in and thereby trigger a transfer of your data.

c. 當您點擊某項內容或啟用社交插件時，個人資料可能會傳送至位於歐洲經濟區以外的提供者。從歐盟的角度看，並無法保證這些國家對於個人資料的處理具備符合歐盟標準的“適足的保護等級”。在點擊連結或啟用社交插件並觸發資料傳輸之前，請務必考慮此點。

d. We also use qualified service providers (e.g. IT service providers, marketing agencies) for the operation, optimisation and protection of our web pages. We transmit personal data to such service providers only where this is necessary for the provision and use of the web pages and their functionalities, for the pursuit of legitimate interests, for the fulfilment of legal obligations or where you have given your consent (see Section 7). More information on the recipients can be found in our Consent Management System.

d. 我們也會使用合格的服務提供商（如 IT 服務提供商、行銷代理）來操作、優化並保護我們的網頁。我們僅在提供和使用網頁及其功能、追求合法利益、履行法律義務或經您同意的情況下，向此類服務提供商傳輸個人資料（請參見第7條）。有關資料接收方的更多資訊，請參見我們的同意管理系統。

 

6. Cookies

a. Cookies may be used when you visit our web pages. These are known as HTML cookies and similar software tools such as web/DOM storage or local shared objects (so-called "flash cookies"), which we collectively refer to as cookies.

a. 當您訪問我們的網頁時，可能會使用 Cookie，包括 HTML Cookie 及類似的軟體工具，如網頁/DOM 儲存或本地共用物件（即所謂的「Flash Cookie」），我們統稱這些為 Cookie。

b. Cookies are small files that are placed on your desktop, laptop or mobile device when you visit a website. This can help, for example, to recognise whether there has already been a connection between the device and the web pages, to take into account your preferred language or other settings, to provide you with certain functions (e.g. online shop, vehicle configurator) or to determine your interests based on your usage. Cookies may also contain personal data.

b. Cookie 是您訪問網站時放置於桌上型電腦、筆記型電腦或行動裝置上的小型檔案。這有助於，例如辨識裝置是否曾與我們的網頁連線，記住您的語言偏好或其他設定，提供特定功能（例如線上商店、車輛配置器）或根據您的使用行為來判定您的興趣。Cookie 也可能包含個人資料。

c. Whether and which cookies are used when you visit our web pages depends on which areas and functions of our web pages you use and whether you consent to the use of cookies that are not technically necessary in our consent management system. Further information and decision options can be found here.

c. 當您訪問我們的網頁時，是否使用 Cookie 及其種類取決於您使用的網頁區域和功能，以及您是否同意在我們的同意管理系統中使用非技術必需的 Cookie。更多資訊和選項可參見此處。

d. The use of cookies also depends on the settings of the web browser you are using (e.g. Microsoft Edge, Google Chrome, Apple Safari, Mozilla Firefox).  Most web browsers are set to automatically accept certain types of cookies, but you can usually change this setting. You can delete any available cookies at any time. Web/DOM storage and local shared objects can be deleted separately. Please refer to the manufacturer's instructions for information on how this works in the browser or device you are using.

d. 是否使用 Cookie 也取決於您使用的網頁瀏覽器的設定（例如 Microsoft Edge、Google Chrome、Apple Safari、Mozilla Firefox）。大多數網頁瀏覽器預設會自動接受某些類型的 Cookie，但您通常可以更改此設定，並隨時刪除現有的 Cookie。網頁/DOM 儲存及本地共用物件則可以分別刪除。請參考製造商的說明，以了解如何在您使用的瀏覽器或裝置上操作。

e. Consent to and rejection or deletion of cookies are linked to the device and web browser used. If you use several devices or web browsers, you can make different decisions and use different settings.

e. 同意、拒絕或刪除 Cookie 的選擇會依裝置及瀏覽器而異。如果您使用多個裝置或瀏覽器，可以進行不同的選擇並設置不同的設定。

f. If you decide to delete or not to use cookies, not all functions of our web pages may be available to you or certain functions may only be available to you to a limited extent.

f. 如果您選擇刪除或不使用 Cookie，可能無法使用我們網頁的所有功能，或某些功能可能僅限於部分使用。

 

7. Security 安全性

We implement technical and organisational security measures to protect the data in our possession from manipulation, loss, destruction or access by unauthorised parties. We continuously improve our security measures in line with technological developments.

我們採取技術性及組織性的安全措施，以保護我們所持有的資料免於被未經授權的第三方篡改、遺失、破壞或存取。我們會根據技術的發展，不斷改進我們的安全措施。

 

8. Legal basis for processing 處理您的個人資料的法律依據

a. The legal basis for processing (Art. 6 (1a) GDPR)) is your consent for us to process your personal data.

a. 若您已同意我們處理您的個人資料，則此構成了法律基礎（一般資料保護規則第 6 條第 1 款 a 項）。

b. Art. 6 (1b) GDPR constitutes the legal basis for the processing of personal data for the purposes of initiation or fulfilment of a contract with you.

b. 基於與您簽訂或履行合約之目的處理個人資料的法律依據為一般資料保護規範第 6 條第 1 款 b 項。

c. We are authorised to process your personal data under Art. 6 (1c) GDPR if this is necessary for the fulfilment of our legal obligations (e.g. for the storage of data).

c. 如果出於履行法律義務的必要（例如，資料保存），根據一般個人資料保護規則（GDPR）第6條第1款(c)項，我們有權處理您的個人資料。

d. In addition, we process personal data for the purposes of our legitimate interests and the legitimate interests of third parties in accordance with Art. 6 (1f) GDPR. Maintaining the operability of our IT systems, the (direct) marketing of our own and third-party products and services (if this has not taken place with your consent), and the legally required documentation of business contacts are examples of such legitimate interests. As part of the necessary balancing of interests, we take account in particular of the nature of the personal data, the purpose of processing, the circumstances of processing and your interests in the confidentiality of your personal data.

d. 此外，我們處理個人資料的目的是為了履行我們的合法權益以及第三方的合法權益（根據一般資料保護規則第 6 條第 1 款 f 項）。維持我們 IT 系統的功能性、（直接）行銷本公司和第三方的產品和服務（除非徵得您的同意）以及法律要求的業務聯絡記錄屬於此類合法利益。在必要的利益衡量範圍內，我們特別考慮到個人資料的類型、處理目的、處理情況以及您對個人資料機密性的關注。

e. When contacting us using the online form, we obtain your consent to the processing of your data in electronic form. This forms the legal basis and the prerequisite for processing your data.

e. 在透過網頁表單聯絡時，我們將徵得您的同意，以電子形式處理您的資料。此同意構成處理您資料的法律依據和前提條件。

 

9. Deletion of your personal data 刪除您的個人資料

We delete your IP address and the name of your Internet service provider, which we store only for security purposes, after seven days. Otherwise, we delete your personal data as soon as the purpose for collecting and processing it no longer applies. Beyond that time, we store your data only where required by the laws, regulations or other legislation to which we are subject in the European Union or by legislation in third countries where there is an adequate level of data protection. Where, in individual cases, deletion is not possible, the relevant personal data is marked with the aim of limiting its future processing.

基於安全原因，我們會儲存您的 IP 位址和網際網路服務提供商的名稱，並在七天後刪除這些資料。此外，一旦我們蒐集和處理資料的目的不再適用，我們會立即刪除您的個人資料。僅在歐盟法律、法規或我們遵守的其他法律規定或第三方國家法律規定，在適足的資料保護等級下，才會將資料儲存在此時間節點之後。如果在個別情況下無法刪除，則會標記相應的個人資料，以限制其將來的處理。

Following contact using the online form, the following deletion periods apply:

您透過網頁表單與我們聯絡後，將採用以下刪除期限：

a. Contact data is deleted after 5 years. In the event of complaints or liability cases, persons involved must be traceable. This also includes the communication that takes place as part of the processing.

a. 聯絡資料將在 5 年後刪除。若涉及投訴或責任問題，必須能夠追溯相關人員。此外，這還包括在處理過程中進行的通訊記錄。

b. Vehicle-related data is deleted after 10 years. There is a legitimate interest in conducting long-term analyses of which vehicle models or model series have triggered the communication within the context of processing.

b. 車輛相關資料將在 10 年後刪除。我們有合法權益進行長期分析，以了解哪些車輛型號或系列引發了處理過程中產生的通訊。

c. The customer concerns described in the contact form are stored for 5 years. There is a legitimate interest in being able to understand customer concerns.

c. 聯絡表格中所記錄的客戶問詢將儲存 5 年。我們有合法權益可以追溯客戶問詢。

 

10. Rights of data subjects 資料當事人的權利

a. As a data subject, you have the right to information (Art. 15 GDPR), rectification (Art. 16 GDPR), data erasure (Art. 17 GDPR), restriction of processing (Art. 18 GDPR) and data portability (Art. 20 GDPR).

a. 作為資料當事人，您有權要求查閱資料（GDPR 第15條）、更正資料（GDPR 第16條）、刪除資料（GDPR 第17條）、限制處理（GDPR 第18條）以及資料可攜性（GDPR 第20條）。

b. If you have consented to us processing your personal data, you have the right to revoke consent at any time. The lawfulness of the processing of your personal data until a withdrawal remains unaffected by the withdrawal. Equally, the continued processing of such data on a different legal basis, such as to fulfil our legal obligations, remains unaffected (see "Legal basis of processing").

b. 若您已同意我們處理您的個人資料，您有權隨時撤回同意。撤回前對您個人資料的處理合法性不受撤回影響。此外，基於其他法律依據（如履行法律義務）而繼續處理此類資料的情況亦不受撤回影響（請參見「處理的法律依據」）。

c. Right to Object  反對權
You have the right to object at any time to the processing of your personal data on grounds relating to your particular situation. This is based on Art. 6 (1e) GDPR (data processing in the public interest) and Art. 6 (1f) GDPR (data processing based on a balancing of interests). If you file an objection, we will continue to process your personal data only insofar as we are able to present compelling legitimate grounds for processing which override your interests, rights and freedoms or where processing serves the enforcement, exercising or defence of legal claims. You also have the right to object at any time if we process your personal data in order to conduct direct marketing for the purposes of exercising legitimate interests on the basis of a balance of interests, without stating your reasons for doing so.

您有權基於您的具體情況，隨時反對基於 GDPR 第6條第1款(e)項（公共利益中的資料處理）和第6條第1款(f)項（基於利益平衡的資料處理）對您個人資料的處理。如果您提出反對，我們將僅在能夠提供足以凌駕於您的利益、權利和自由之上的正當理由，或為執行、行使或捍衛法律主張而需要處理的情況下，繼續處理您的個人資料。如果我們為了在利益平衡的基礎上行使合法利益而處理您的個人資料以進行直接行銷，您也有權隨時提出反對，且無需說明提出反對的理由。

d. Where possible, please send your claims and explanations to the following contact address:contact@daimlertruck.com.

d. 若可能，請將您的請求和說明發送至以下聯絡電子郵件：contact@daimlertruck.com。

e. If you are of the opinion that the processing of your personal data is in breach of the law, you have the right to lodge a complaint with a responsible data protection authority (Art. 77 GDPR).

e. 若您認為您的個人資料的處理違反法律，您有權向具權責的資料保護機構提出投訴（GDPR 第77條）。

 

11. Newsletter 電子報

When you subscribe to a newsletter offered on our website, the data you provide when subscribing to the newsletter will only be used to send the newsletter, unless you have consented to your data being used for further purposes. You can cancel the subscription at any time by using the unsubscribe option provided in the newsletter.

當您訂閱我們網站提供的電子報時，您在訂閱過程中提供的資料將僅用於發送電子報，除非您同意將您的資料用於其他目的。您可以隨時透過電子報中提供的取消訂閱選項來取消訂閱。

 

12. Central access service of Daimler Truck AG戴姆勒商車集團的中央存取服務

The central access service of Daimler Truck AG enables you to log in to all websites and applications of the Daimler Truck Group and its brands that are offered through this service. The applicable terms of use contain specific data protection provisions. You can call up these terms of use on the respective login pages of the connected websites and applications.

Daimler Truck AG 的中央存取服務使您能夠登錄到透過此服務提供的所有戴姆勒商車集團及其品牌的網站和應用程式。適用的使用條款包含特定的資料保護條文。您可以在連接網站和應用程式的登入頁面查閱這些使用條款。

 

13. Data transfer to recipients outside the European Economic Area 資料傳輸至歐洲經濟區以外的接收者

a. When using service providers (see Section 4d) and when transferring data with your consent to third parties (see Section 3c), personal data may be transferred to recipients in countries outside the European Union ("EU"), Iceland, Liechtenstein and Norway (= European Economic Area) and processed there, in particular the USA and India.

a. 當使用服務提供商（請參見第4d條）在您同意的情況下將資料傳輸給第三方（請參見第3c條）時，個人資料可能會被傳送至歐盟（"EU"）、冰島、列支敦士登和挪威以外的國家（以上即所謂歐洲經濟區），並在當地進行處理，特別是美國和印度。

b. From an EU perspective, the following countries have an adequate level of protection in line with EU standards for the processing of personal data (adequacy decision): Andorra, Argentina, Canada (limited), Faroe Islands, Guernsey, Israel, Isle of Man, Japan, Jersey, New Zealand, Switzerland and Uruguay. We agree with recipients in other countries to apply EU standard contractual clauses, binding company regulations or the Swiss-U.S. Privacy Shield in order to create an "adequate level of protection" in accordance with the legal requirements. Relevant information is available through the contact details given in section 9.d. above.

b. 從歐盟的角度來看，以下國家已被認定具有符合歐盟標準的適足資料保護等級（適足性認定）：安道爾、阿根廷、加拿大（有限）、法羅群島、根西島、以色列、馬恩島、日本、澤西島、紐西蘭、瑞士和烏拉圭。我們與其他國家的接收方達成協議，採用歐盟標準契約條款、具有約束力的公司規範或瑞士-美國隱私盾，以便根據法律要求建立「適足的保護等級」。相關資訊可通過第9.d條中提供的聯絡方式查詢。

c. Data collected as part of the processing of a request using a contact form will be exclusively transmitted by DTAG to the service providers, business partners (local representatives) and internal departments responsible for processing the request.

c. 透過聯絡表單處理請求時所蒐集的資料將由 DTAG 專門傳輸給負責處理請求的服務供應商、業務合作夥伴（當地代表）和內部部門。

 

Status: November 2024