If your truck should unexpectedly fail, that can quickly become both stressful and a nuisance. And it's precisely in such extreme situations where you can rely on help with such problems at any time of the day: Mercedes‑Benz Trucks Service24h is available 365 days a year to get you back moving.
Services for your Truck
Reliable assistance on-the-road
Mercedes‑Benz Trucks Service gives you professional assistance. Mercedes‑Benz Trucks Service24h round the clock.
Service any time, for any problem.
Breakdown.
We won't abandon you.
The Mercedes‑Benz Trucks Service24h hotline is available on +44 207-660-99921020 in your own language right around the clock. In the event of damage, 900 workshops are available all over Europe for you 24 hours a day. Optimally equipped technicians will be dispatched to you in their mobile workshops, and 4 out of 5 breakdowns can often even be remedied directly on the roadside.
Mercedes‑Benz Trucks Service24h Hotline:
00800 5 777 7777
+44 207 660 99921020
Customer service:
00800 5 777 7777
+44 207 660 99921020
cs.gbr@daimlertruck.com
Accident.
We're there for you.
Following an accident, if required, your vehicle will be towed to the nearest available Mercedes-Benz Trucks workshop. With a Mercedes-Benz Trucks insurance policy, you will be issued a replacement vehicle to keep you mobile. And things are made even easier thanks to Europe-wide cashless payments with the Mercedes ServiceCard.
Mercedes‑Benz Trucks Service24h Hotline:
00800 5 777 7777
+44 207 660 99921020
Customer service:
00800 5 777 7777
+44 207 660 99921020
cs.gbr@daimlertruck.com
Towing and recovering.
Knowledge that can save lives.
Building safe vehicles is the overarching aim of our safety philosophy. It also encompasses measures that help to mitigate the consequences of an accident. Among them are some familiar protection systems as well as a number of innovative technologies, too.
Providing key information to emergency services also forms an important part of our work. Because detailed knowledge of our vehicles and their safety systems helps the emergency services to reach injured persons more quickly. And thus to save lives.
Mercedes ServiceCard.
Back on the road – simply and cleverly.
If a breakdown should ever cause your vehicle to become immobile, all workshop services can be simply, quickly and easily handled. As the owner of a free Mercedes ServiceCard you can enjoy particular benefits:
- You receive rapid breakdown assistance thanks to the immediate issue of a payment guarantee.
- No service charges for using the Mercedes-Benz Trucks Service24h.
- Payment by invoice at authorised service partners throughout Europe.
Find out more about the services included with our fuel card. Benefit from being able to pay at more than 81,000 locations throughout Europe from our partner UTA Edenred and pay your fuel and toll bills cashlessly.
Experience the Operating Instructions in digital form.
Everything you need to know about your Mercedes-Benz truck. In a nutshell.
Nobody can know everything. But anyone can look it up: you can access everything you need to know about the mechanics and operation of our trucks online. Simple, clear, informative.
The online operating manuals available are for vehicles complying with German regulations only – please contact your authorised Mercedes-Benz Trucks dealership if you would like to receive printed operating instructions for other vehicle models and vehicle model years.
At this point we comply with information requirements in accordance with § 312 c Section 1 BGB (German Civil Code), Art. 246 §§ 1 and 2 EGBGB (Introductory Law to the Civil Code).
Further topics
Optimum value retention
Professional workshop services
