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Provider

Motor Distributors Limited.

Provider

MOTOR DISTRIBUTORS LIMITED
Registered 1, Stokes Place

Office: St. Stephen´s Green, Dublin 2
Business Address: Naas Road, Dublin 12

Tel. No.: 00353 1 4094444
Email: MercedesBenz.info@mdl.ie

Directors: S. O'Flaherty (Chairman), P. Finnegan, C. Mahon, J. McCarthy

Company Registration Number: 68777
Vat Registration Number: 4500600V

Contact:
Tel. No. 00353 1 409 4444

Copyrights.
Copyright 2022 Daimler Truck AG. All Rights Reserved. The text, images, graphics, sound files, animation files, video files and their arrangement on Daimler Truck AG Internet sites are all subject to Copyright and other intellectual property protection. These objects may not be copied for commercial use or distribution, nor may these objects be modified or reposted to other sites. Some Daimler Truck AG Internet sites also contain material that is subject to the copyright rights of their providers.

Cookies

Cookies.

Notes on the use of cookies and the evaluation of usage data.

We use cookies to identify your usage interests and particularly popular areas of our websites. With this information, we aim to improve the design of the websites and make them even more user-friendly.

1. Functions and use of cookies.

a. Cookies are small files that are saved on your desktop, notebook, or mobile device by websites you visit. We can use them to determine, for example, whether your device and our websites have connected before or which language or other settings you prefer. Cookies may also contain personal data.

b. By using our websites, you consent to the use of cookies.

You can also visit our websites without consenting to the use of cookies. This means you can refuse the use of cookies and also delete them at any time by adjusting the appropriate settings on your device. To do this, proceed as follows:

i. Most browsers are preset to automatically accept cookies. You can change this default setting by activating the setting *do not accept cookies* in your browser.

ii. You can delete existing cookies at any time. You can find out how this works in detail in the instructions of your browser or device manufacturer.

iii. Just like the use of cookies, rejection or deletion of cookies is also linked to the device being used and the browser being employed. Therefore, you must reject or delete cookies separately for each of your devices and for each browser if you use multiple browsers.

c. If you choose to reject the use of cookies, some features of our websites or certain functions may not be fully available to you.

d. We group cookies into the following categories:

i. Strictly necessary cookies (type 1)
These cookies are essential for the websites to function correctly. Without these cookies, we would not be able to offer you services such as the vehicle configurator.

ii. Functional cookies (type 2)
These cookies simplify operation and improve the functions of the websites. For example, we store your language settings in functional cookies.

iii. Performance cookies (type 3)
These cookies collect information about how you use our websites. This allows us to identify which parts of our websites are particularly popular, thereby enabling us to improve our services for you. Please also read the section on "Evaluating usage data".

iv. Third-party cookies (type 4)
These cookies are set by third parties, such as social networks like Facebook, Twitter, and Google+, whose content you can integrate using the "Social plugins" provided on our websites. Further information on the use and function of social plugins can be found in section 4 of our privacy policy.

We use the following cookies on our website:

Cookie name	Description	Cookie type
affinity	The affinity cookie assigns a pointer to the client, ensuring that user requests return to the same pod. The cookie is a session cookie and is not permanently saved. We only process traffic via https. This means it is secure by default.	Type 1
XSRF	A security cookie that prevents other websites from impersonating RoadStars users. Expiration period: Session	Type 1
user	An authentication cookie that tells the browser when a user is logged in so that they can access exclusive content. The cookie is only set if a user is registered and logged in to RoadStars in Brand Hub. Expiration period: 1 month	Type 1
id	An authorisation cookie necessary for user and session identification. The cookie is only set if a user is registered and logged in to RoadStars in Brand Hub. Expiration period: 1 month	Type 1
_pk_id	A statistical cookie (anonymous) for storing a unique user ID. Expiry date: 13 months.	Type 3
_pk_ses	A statistical cookie (anonymous) for storing a unique session ID. Expiration period: Session, max. 30 minutes.	Type 3
_pk_hsr	Cookie (anonymous) for Matomo heatmap or Matomo session recording. Expiration period: Session, max. 30 minutes.	Type 3

2. Evaluating usage data.

We use cookies to identify visitor preferences and particularly popular areas of our websites. This allows us to tailor the content of our websites more precisely to your needs and thereby improve our services for you.

Daimler Truck uses Matomo for the statistical analysis of the data.

If you do not want Daimler Truck to collect and analyse information about your visit, you can opt out at any time for the future.

An opt-out cookie is set in your browser to implement your objection. This cookie is solely used to register your objection. Please note that opt-out cookies can only be used for the browser in which it was set for technical reasons. If you delete the cookies or use a different browser or device, you will need to opt out again.

Click here to set the opt-out cookie.

Privacy Statement

Data protection.

The responsible party as defined by the General Data Protection Regulation ("GDPR") is:

MOTOR DISTRIBUTORS LIMITED
Registered 1, Stokes Place

Office: St. Stephen´s Green, Dublin 2
Business Address: Naas Road, Dublin 12

Tel. No.: 00353 1 4094444
E-mail: MercedesBenz.info@mdl.ie

Directors: S. O'Flaherty (Chairman), S. Byrne, C. Mahon, J. McCarthy

Company Registration Number: 68777
Vat Registration Number: 4500600V

Contact:
Tel. No. 00353 1 409 4444

MOTOR DISTRIBUTORS LIMITED GDPR Privacy Policy.

INTRODUCTION

This GDPR privacy policy describes how Motor Distributors Limited meets its obligations under the General Data Protection Regulation in relation to the processing of personal data.

This policy statement provides full details on the following;

How we handle personal data.
What personal data we collect.
How and why we collect personal data.
How we use personal data.
How we secure personal data.
What third parties have access to personal data.
Customers legal rights concerning personal data.

1. PERSONAL DATA COLLECTION

1.1 We may collect and process personal data in the following ways:

When contacted directly via our websites or via our customer services department to request information about our products and services.
By purchasing a product or a service directly from us.
By replying to a direct marketing campaign.
When permitted contact details are transferred from one of our authorised dealers or other third parties.
If vehicle data (incl. vehicle identification number) is transferred to Daimler AG while the vehicle is serviced or repaired, e.g. warranty repairs.
When permitted companies or business partners transfer personal data to us.
When permitted personal data is secured via other sources.

Note:

(a) Never provide personal data on behalf of someone else unless they have reviewed this Privacy Policy.

(b) Persons under 16 years of age should not provide any personal data without consent from a parent or guardian.

Personal data: This is data supplied to us when a data subject provides personal data via our website/s or our social media pages or by corresponding with us by phone, email or otherwise, and is provided entirely voluntarily. The data may include a person’s name, contact details (such as phone number, email address and postal address), enquiry details and an opinion of our products.

We may automatically collect personal data from our web servers as part of standard details relating to browser and operating systems, additional personal data may be automatically collected from our website, to include pages visited and the date of visit. Personal data may also be automatically collected for security reasons, e.g. to identify attacks on our website, this may include data relating to the Internet protocol (IP) address assigned by an internet service.

We may collect some of this information using cookies – see Cookies in Section 7 for further information. We may also collect personal data that is shared as part of a person’s public profile on a third party social network.

We may also receive certain personal data from other Daimler group companies or from our Mercedes‑Benz Dealer network within the Irish Jurisdiction.

This information may include:

Personal data collected from a contract to purchase a motor vehicle and/or the purchase of a motor vehicle by way of a trade-in. It is a contract requirement to provide all personal data requested on this form, failure to provide such personal data may preclude us from completing the contract. In addition, during a vehicle repair or service, our dealer network is responsible for handling of personal data. The personal data collected may include a person’s name, postal address, contact information, telephone number, email address, or any other personal information collected during the servicing or repairing of the vehicle.

Please see Section 2 for further details outlining how we use personal data and for details of the purposes for which we use the personal data we obtain from these sources and the legal basis on which we rely to process such information. The remaining provisions of this policy also apply to any personal data we obtain from these sources.

2. HOW PERSONAL DATA MAY BE USED
Use of personal data under EU data protection laws must be justified under one of a number of legal grounds and we are required to set out the grounds in respect of each use in this policy. An explanation of the scope of these grounds is listed below:

2.1 Where valid consent is provided
We may use and process personal data where consent is agreed for the following purposes. Please note that consent will be agreed via a consent form in relation to any such use and may be withdrawn at any time. Please see withdrawing consent in Section 6 for further details.

to contact via email, text message, post or telephone with marketing information on Mercedes‑Benz vehicles and other products and services.
to share personal data with our authorised dealers to arrange test drives or where further information has been requested.
to supply brochures and other materials specifically requested from us.
to share personal data with our authorised dealers or our recommended third-party partners to provide marketing information about their products and services.

2.2 Where we are required to perform a contract
We may use and process personal data where it is necessary for the performance of a contract for the following purposes:

a) entering a contract for the sale of motor vehicle.

b) entering a contract for the maintenance of a motor vehicle.

c) to exchange information for warranty/aftersales.

d) to allow for the provision of third party breakdown services by our service provider.

2.3 Where matters of Health and Safety are at issue
We may use personal data if there are any urgent safety or product recall notices to communicate with our customers or where we otherwise reasonably believe that the processing of personal data will prevent or reduce any potential harm to a customer. It is in the very best interests of our customers for us to use personal data in this way.

2.4 Where required to comply with Legal Obligations
We may use personal data to comply with our legal obligations in, (a) assisting an Garda Síochána, or any other public authority or statutory authority for the purposes of criminal or other related investigations, (b) so as to enable legitimate identification in complying with our legal obligations, and (c) to verify the accuracy of the data that we hold.

2. HOW PERSONAL DATA MAY BE USED (contd.)

2.5 Where there is a Legitimate Interest
We may use and process personal data where it is necessary for us to pursue our legitimate interests as a business, and where our reasons for using it outweigh any prejudice to data protection rights, as follows:

for market research in order to ensure continued improvements in the products and services that we and our authorised dealers provide.
to administer our websites and for internal operations, including troubleshooting, testing, statistical purposes.
for analysis, and profiling to inform our marketing strategy, and to enhance and personalise a customer or visitor experience.
for marketing activities (other than where we rely on consent) e.g. to tailor marketing communications or send targeted marketing messages via social media and other third-party platforms.
for the prevention of fraud and other criminal activities.
for the purposes of credit checks for finance in the purchase of our products.
to correspond and communicate in legitimate matters.
for network and information security in order for us to take steps to protect data against loss or damage, theft or unauthorised access.
to comply with a request in connection with the exercise of a person’s rights, e.g. where we are asked not to contact a person for marketing purposes.
for reviews, accuracy or other improvements of our databases and IT systems, e.g. by combining systems or consolidating records we or our group companies hold.
to enforce or protect our contractual or other legal rights or to bring or defend legal proceedings.
for general administration including managing queries, complaints, or claims and to send service messages to our customers.

3. THIRD PARTYS WHO MAY PROCESS PERSONAL DATA

3.1 Mercedes‑Benz (Daimler AG) Group Companies
We may share data with other companies within the Mercedes‑Benz (Daimler AG) organisation. These Companies, which may include authorised dealers within our network, may use personal data in similar ways to that outlined in Section 2 of this policy document.

Our websites may also contain offers from third parties. By engagement in such an offer, we may transfer data to the respective provider, e.g. information indicating engagement with this offer on our website and if applicable, additional information already provided on our websites for this purpose.

When we use social plug-ins on our websites from social networks such as Facebook, Twitter and Google+, we integrate them as follows:

Social plug-ins are deactivated on our websites (i.e. no data is transmitted to the operators of these networks). To use one of these networks, click on the respective social plug-in to establish a direct connection to the server of the respective network.

A user account holder on the network, who has activated the social plug-in, can be associated to the network visit to our websites. To avoid this, log out of the network before activating the social plug-in. A social network cannot associate a visit to other Daimler websites until an existing social plug-in is activated.

When a social plug-in is activated, the network transfers the content that becomes available directly to the user’s browser, which integrates it into our websites. In this situation, data transmissions can also take place that are initiated and controlled by the respective social network. Connection to a social network, the data transfers taking place between the network and a user system, and user interactions on that platform are governed solely by the privacy policies of that network.

The social plug-in remains active until deactivated or deleted in cookies.

3.2 Contracted suppliers and service providers
We may disclose personal data to our third-party service providers, agents, subcontractors and other organisations for the purposes of providing services to us or directly to a customer on our behalf. Such third parties may include cloud services providers (such as hosting and email management) or advertising agencies, administrative services or other third parties who provide services to us.

When we use third party service providers, we only disclose to them any personal data that is necessary for them to provide their service and we commit to ensuring valid Data Protection Agreements are in place with all third parties so as to ensure all personal data is secure and only used in accordance with our specific contract terms and conditions.

3.3 Third parties who provide products and services

Personal data which we collect may be transferred to third parties with customer consent.

Such data is shared in a secure manner, using a consistent security protocol. When we share data with other parties we ensure that they only use the data for the purpose it was collected.

The types of third parties apart from Mercedes‑Benz (Daimler AG) companies already stated are:

Marketing agencies who run and manage marketing campaigns on our behalf.
Event companies who run and manage sponsored events on our behalf.

4. STORAGE OF PERSONAL DATA OUTSIDE THE EEA
Data provided to us may be transferred to countries outside the EEA. By way of example, this may happen where any of our group companies are incorporated in a country outside of the EEA or if any of our servers or those of our third-party service providers are from time to time located in a country outside of the EEA. These countries may not have similar GDPR data protection laws.

If we transfer data outside of the EEA in this way, we will ensure that appropriate security measures are taken with the aim of ensuring that data privacy rights continue to be protected as outlined in this policy. These steps include imposing contractual obligations on the recipient of personal data or ensuring that the recipients are subscribed to ‘international frameworks’ that aim to ensure adequate protection of personal data.

The use of our services whilst outside the EEA, may involve the onward transfer of data outside the EEA in order to provide those services.

5. HOW LONG DO WE KEEP PERSONAL DATA
When we collect personal data, the length of time we retain it is determined by a number of factors including the purpose for which we use that data and our obligations under GDPR and related laws. We do not retain personal data for longer than is necessary.

We may need personal data in the bringing or in defence of a legal claim, in which case we will retain personal data for a period of seven years after the last occasion on which we have used the personal data as specified in Section 2 of this policy document.

The only exceptions to this are; (a) where the law requires us to hold personal data for a longer period or (b) when requested to have the data deleted if we do not need to hold it in connection with any of the reasons permitted in Section 6 of this policy document.

6. DATA SUBJECTS RIGHTS

6.1 Rights as a ‘Data Subject’
A data subject, has the right of access (Art. 15 GDPR), right to rectification (Art. 16 GDPR), right to erasure (Art. 17 GDPR), right to restriction of processing (Art. 18 GDPR) and right to data portability (Art. 20 GDPR). A person’s rights as a Data Subject include the following:

Information on the type of personal data we hold and what we do with that information.
To request how long we hold personal data.
Rectify any inaccurate personal data we hold.
To erase personal data we hold.
Prevent us from using personal data in certain cases, including if you believe that the personal data we hold is inaccurate, or our use of personal data is unlawful.
To receive personal data in a structured, commonly used and machine-readable format and to have that data transmitted to another data controller.

The right of consent to the processing of personal data by us may be revoked at any time. The legality of processing personal data before revocation remains unaffected. We may further process such data pursuant to another applicable legal basis, e.g. for the fulfilment of our legal obligations.

A data subject has the right to object at any time to the processing of personal data (Art 21 GDPR). In such circumstances we will only process personal data if we can prove compelling legitimate reasons that outweigh a person’s interests, rights and freedoms, or for the establishment, exercise or defense of a legal claim.

If a person believes that the processing of personal data violates legal requirements, that person has the right to lodge a complaint with the Offices of the Data Protection Commissioner (Art. 77 GDPR).

7. SECURITY / COOKIES / LINKS / SOCIAL PLUGINS
All companies within the Daimler Organisation use technical and organisational security measures to protect the personal data supplied and managed by us against manipulation, loss, destruction and access by third parties. Our security measures are continually improved in line with technological developments.

Unfortunately, the transmission of data via the internet is not completely secure. We will do our utmost to protect personal data, however we cannot guarantee the security of all data whilst in transit to our website, transmission is at the user’s own risk.

Where we have given (or where chosen) a password which enables access to an account, the user is responsible for keeping this password confidential. Do not share this password with any other person.

7.1 Use of 'cookies'
By clicking on to a link of an offer or by activating a social plug-in, personal data may reach providers in countries outside the European Economic Area (EEA) that, from the point of view of the European Union ("EU"), may not guarantee an "adequate level of protection" for the processing of personal data in accordance with EU standards. Please be aware of this alert before clicking on a link or activating a social plug-in and thereby triggering a transfer of data.

7.2 Statement on the use of cookies, the analysis of usage data and the use of analysis tools
We use cookies and similar software tools such as HTML5 Storage or Local Shared Objects (together "cookies") to identify a person’s interests and particularly popular areas of our websites and use this data to improve the design of our websites and make them even more user-friendly. For the same purposes we use the analysis tools Adobe Analytics and Google Analytics, cookies may also be used here.

7.3 Functions and use of cookies
Cookies are small files that are placed on a desktop, notebook or mobile device by a website visited. From this we can, for example, recognise whether there has already been a connection between a device and our websites, or which language or other settings the user prefers. Cookies may also contain personal data.

By using our websites, the user agrees to the use of cookies.

A user may visit our website without consenting to the use of cookies. The user can refuse such use and delete cookies at any time by making the appropriate settings on the user’s device.

Please click here to install the opt-out cookie

7. SECURITY / COOKIES / LINKS / SOCIAL PLUGINS (contd)

7.4 Links to other websites
Our website may contain links to other websites run by other organisations which we do not control. This policy does not apply to such websites and Apps so we encourage reading of their privacy statements. We are not responsible for the privacy policies and practices of other websites and Apps (even to those using links that we provide) and we provide links to those websites solely for user information and convenience. We specifically disclaim responsibility for their content, privacy practices and terms of use, and we make no endorsements, representations or promises about their accuracy, content or thoroughness. Disclosure of personal data to third party websites is at the user’s own risk.

In addition, if linked to our website from a third-party website, we cannot be responsible for the privacy policies and practices of the owners and operators of that third-party website and recommend that all users check the policy of all third-party websites.

7.5 Social plugins
We use so-called social plugins (buttons) of social networks such as Facebook, Google+ and Twitter.

When visiting our website, these ‘buttons’ are deactivated by default, i.e. without intervention they will not send any data to the respective social networks. These ‘buttons’ are activated by clicking on them. They remain active until deactivated or deleted.

After their activation, a direct link to the server of the respective social network is established. The contents of the ‘button’ are then transmitted from the social network directly to the user’s browser and incorporated in the website.

After activation of a ‘button’, the social network can retrieve data, independently of whether interaction with the ‘button’ took place. When logged on to a social network, the network can assign a visit to the website of the user account. A social network cannot assign a visit to websites operated by our other group companies unless and until activation.

8. Newsletter
Data provided in subscribing to a newsletter offered on our website will only be used in order to provide the newsletter, unless agreed for further use. Subscription to the newsletter can be withdrawn at any time using the unsubscribe option provided.

9. Contact Us
Customers may contact our offices with any questions or suggestions regarding the processing of personal data or if they wish to amend/update their personal data, please contact the offices of:

Motor Distributors Limited
Naas Road
Dublin 12
Ireland
D12 VF67

Data protection notices for test vehicles

Data protection notices for test vehicles.

Data protection notices for the processing of video, image and audio data as part of test drives for research, development and testing by Daimler Truck AG on driver assistance systems, automated driving, driving functions and other services.

The protection of personal data is our highest priority and is taken into account in all our business processes. The following data protection notices provide data subjects with an overview of the processing of personal data by Daimler Truck AG in connection with the processing of video, image and audio data as part of Daimler Truck research, development and testing processes for driving assistance systems, automated driving, driving functions and other services. Personal data means any information relating to an identified or identifiable natural person.

With this data protection notice, we inform data subjects about the type, scope and purpose of the processing of personal data and how we handle this data as part of the above-mentioned research, development and testing processes. In addition, data subjects are informed of their rights with regard to the processing of personal data.

1. To whom does this data protection notice apply?
In this document, we inform data subjects about the protection of personal data when recording, processing and storing video, image and audio data in and from public traffic and – to the extent permitted by other law – on private plant, test and other premises. This data is collected by specially marked test vehicles of Daimler Truck AG for the purpose of carrying out research, development and testing in the context of driving assistance systems, automated driving, driving functions and other services. Any person in the vicinity of one of the marked test vehicles during test operation is potentially affected by this data processing.

2. Who is responsible for the processing of the data and who can data subjects contact regarding data protection?
The responsible body for the processing of personal data described below and contact for data protection issues is:

Daimler Trucks AG
HPC DTF2B
707745 Leinfelden-Echterdingen
Germany
E-mail: dataprivacy@daimlertruck.com (Subject: Truck Driver Testing/Automated Plant Traffic)

3. Where does the data come from and what kind of data is processed?
As part of the above-mentioned research, development and testing processes, marked test vehicles take part in public traffic and – to the extent permitted by other law – on private plant, test and other premises. The vehicles are equipped with camera systems featuring different detection directions, focal lengths and sensor technologies, as well as, in some cases, with exterior microphones and other sensor systems. These systems collect, process and store video, image and audio data from the vehicle environment for the purposes described in section 4 of this data protection notice.

Depending on the individual case, this data may also contain the following personal information:

Faces, other characteristics as well as behaviour and environment of road users and other persons in the vicinity of the test vehicles
Licence plates, other features and surroundings of vehicles and other objects in the vicinity of the test vehicles
Audible information from the area around the test vehicles
Additional data from other sensor systems (such as radar, LIDAR) as well as GPS position and time stamp of data acquisition

4. What is the data used for (purpose of processing) and on which basis (legal basis) is the data used?
The purposes of this type of data processing are research, development and testing in the context of driver assistance systems, automated driving (including automated plant traffic), driving functions and other services, including documentation of these processes and fulfilment of other downstream obligations.

Driving assistance systems and driving functions are already used in current vehicles to increase road safety in particular, but also comfort and convenience. In future automated and autonomous vehicles, technical systems for perceiving and managing traffic and environmental situations will enable the compliant and safe participation of such vehicles in public traffic. Other services make it possible to make means of transport, traffic and transport systems safer, more efficient and more convenient.

For the purposes of research, development and testing of such systems, they must be used in test vehicles under real environmental and traffic conditions – including in public traffic – and including the recording, processing and storage of video, image and audio recordings during and after these operations. This data is used to research, develop and test technical systems for the recognition and classification of road users, vehicles, infrastructure and other objects in their surroundings and in the context of traffic situations.

Persons, vehicles, other objects and audio information are only analysed, classified and further processed as "objects" in their surroundings and in the context of traffic situations as part of the data processing; i.e. as "pedestrians at the right edge of the road", "cars at a crossroads", "Emergency services signal behind the vehicle", for example. Named or other personal identification of recorded persons or assignment of recorded vehicles or objects to such identified persons is therefore neither necessary nor planned within the scope of the processing carried out, and is usually also not possible. However, since the required raw data consists of video, image and audio material, the identifiability and identification of persons cannot be excluded.

The primary legal basis for processing is the "protection of legitimate interests" pursuant to Art. 6 Paragraph 1 p.1 lit. f GDPR. The legitimate interest of Daimler Truck AG here is the research, development and testing on driver assistance systems, automated driving, driving functions and other services.

The conflicting interests, fundamental rights and fundamental freedoms of data subjects do not prevail, as the identification of individual data subjects by name or other personal identification is neither necessary nor intended and is usually not possible. Technical and organisational measures are also taken to ensure that the data collected is processed in accordance with data protection regulations.

5. Is the data disclosed (to third parties)?
Daimler Truck AG only discloses this data to cooperation partners, processors or third parties within the scope of the purpose limitation under data protection law. Disclosure will only take place insofar as it is permitted on the basis of legal provisions and/or official or court orders or if the legitimate interest involves the third party.

Categories of recipients to whom data may be disclosed to in the context of processing within the context of this document are in particular:

Group-internal and external cooperation partners of Daimler Truck AG as part of research and development processes
Suppliers as part of research and development processes
Other processors (in particular IT service providers and service providers for data processing/data evaluation)

If disclosure to recipients in third countries takes place as part of the research, development and testing processes or downstream processing, this will only take place following an adequacy decision in accordance with Art. 45 GDPR, on the basis of appropriate safeguards as per Art. 46 GDPR or if permitted by other law.

6. Is decision-making automated?
There is no automated decision-making in individual cases or profiling as per Art. 22 GDPR.

7. How long will the data be stored?
The video, image and audio data will be processed and stored for as long as necessary for the above-mentioned research, development and testing processes. If there is a further legal basis or a further legitimate interest for further storage and processing (e.g. for the proper documentation of the aforementioned processes, due to legal retention obligations or other legal requirements), the data will be stored for a correspondingly longer period.

8. What rights do data subjects have in relation to Daimler Truck AG?
As part of the processing of personal data, data subjects have the following rights. With regard to the exercise and restrictions of these rights in the context of the processing described here, please also observe the respective special notes on this.

Special notes on exercising the rights of data subjects:
This data protection notice relates to processing for which identification of the data subject is not required in accordance with Art. 11 GDPR. Beyond the recorded video, image and audio data, no additional identification characteristics of data subjects are regularly processed.

The exercise and fulfilment of data subject rights will therefore often require further information from the data subject – depending on the individual case – in particular information about the LOCATION and TIME at which the data subject may have been affected by the processing (i.e. information about when and where you were specifically in the vicinity of one of the test vehicles). This additional information may be necessary in order to determine whether a specific person is affected by the processing and in order to exercise the rights mentioned below, such as access, deletion, etc.

Right ofaccess: Data subjects have the right to request information as to whether personal data concerning them is being processed by us. Insofar as data is processed, data subjects have the right to access this data as well as information on the modalities of processing in accordance with Art. 15 GDPR.
Right to rectification of inaccurate data: Data subjects have the right to request that we correct personal data concerning them. This right can generally only be implemented for video, image and audio data by deletion.
Right to erasure: Data subjects have the right to request that we erase personal data concerning them.
Right to restriction of processing: Data subjects have the right to request restriction of the processing of their data.
Right to lodge a complaint with a supervisory authority: Data subjects have the right to lodge a complaint with a supervisory authority, for example with the data protection authority responsible for their place of residence, workplace or for the place of the possible data protection breach.
Right to object: Data subjects have the right to object to the processing of their personal data.

Special notes on the limitation of data subject rights:
Please note that, in the context of this processing, the rights of data subjects under Art. 15 GDPR (right to access), Art. 16 GDPR (right to rectification), Art. 17 GDPR (right to erasure), Art. 18 GDPR (right to restriction of processing) and Art. 21 GDPR (right to object) may be subject to special, additional restrictions. These specific restrictions apply where the exercise and fulfilment of these rights in a specific case would be likely to severely impair the achievement of research purposes or make this impossible, and the restriction is therefore necessary for the fulfilment of those research purposes. This particular restrictability and its prerequisites arise in particular from Art. 89 GDPR in conjunction with Section 27 BDSG (German Federal Data Protection Act) and Art. 17 GDPR.

If you are a data subject of the data processing described here and would like to exercise one of your rights or receive more information about this, please contact:

Daimler Trucks AG
Fasanenweg 10
70771 Leinfelden-Echterdingen, Germany
Germany
Email: privacy-trial-trucks@daimlertruck.com (Subject: Truck Driver Testing)

Legal Notice

Legal Notice.

Provider.

Daimler Truck AG
Fasanenweg 10
70771 Leinfelden-Echterdingen
Germany
Telephone: +49 711 8485 0
Email: contact@daimlertruck.com

MOTOR DISTRIBUTORS LIMITED
Registered 1, Stokes Place

Office: St. Stephen´s Green, Dublin 2
Business Address: Naas Road, Dublin 12

Tel. No.: 00353 1 4094444
Email: MercedesBenz.info@mdl.ie

Directors: S. O'Flaherty (Chairman), S. Byrne, C. Mahon, J. McCarthy

Company Registration Number: 68777
Vat Registration Number: 4500600V

Contact:
Tel. No. 00353 1 409 4444

Product variations.
Some of the product information, illustrations and images contained on this Internet site may have been prepared for generic use on Motor Distributors Ltd Internet sites maintained in different countries around the world. Consequently, some of the information and/or accessories which are not available in some countries or which, in order to satisfy local market demand or regulatory controls in such countries, may only be available in different specifications or configurations.

If you are interested in any vehicle model, paint, option or accessory shown on the Internet site and are unsure of its availability or specification in your locality, you should contact Motor Distributors Ltd and/or a local authorized dealer for the relevant product, for information of current details in your locality.

Prices.
All prices specified are recommended retail prices. Prices are current at the time of publication and subject to change without notice.

Trademarks.
Unless otherwise indicated, all marks displayed on Motor Distributors Ltd Internet sites are subject to the trademark rights of Motor Distributors Ltd and or Daimler Truck AG, this applies especially to its model name plates, and its corporate logos and emblems.

and Mercedes‑Benz are trademarks of Mercedes‑Benz Group AG

No Licenses.
Motor Distributors Ltd has thought to achieve an innovative and informative Internet site. We hope that you will be as enthusiastic as we are about this creative effort. However, you also need to understand that Motor Distributors Ltd must protect their Intellectual Property, including their patents, trademarks and copyrights. Accordingly, you are hereby on notice that neither this Internet site, nor any material contained therein shall in any way grant or be taken to grant any person a license to Motor Distributors Ltd’s Intellectual Property.

and Mercedes‑Benz are subject to the intellectual property protection of Mercedes‑Benz Group AG. They are used by Daimler Truck AG under license.

Cautions regarding forward-looking statements.
Internet pages, investor relations releases, annual and interim reports, outlooks, presentations, audio and video files of events (live or recorded) and other documents on this website contain among other things forward looking statements that reflect management´s current views with respect to future events. The words "anticipate," "assume," "believe," "estimate," "expect," "intend," "may," "plan," "project" and "should" and similar expressions identify forward-looking statements. Such statements are subject to risks and uncertainties, including, but not limited to: an economic downturn in Europe or North America; changes in currency exchange rates, interest rates and in raw material prices; introduction of competing products; increased sales incentives; the successful implementation of the new business model for smart; and decline in resale prices of used vehicles. If any of these or other risks and uncertainties occur (some of which are described under the heading "Risk Report" in Daimler Truck AG’s most recent Annual Report and under the heading "Risk Factors" in Daimler Truck AG’s most recent Annual Report on Form 20-F filed with the Securities and Exchange Commission), or if the assumptions underlying any of these statements prove incorrect, then actual results may be materially different from those expressed or implied by such statements. We do not intend or assume any obligation to update any forward-looking statement, which speaks only as of the date on which it is made.

Liability.
Information about online dispute resolution. The European Commission has established an internet platform for online dispute resolution (so called "ODR platform"). The ODR platform is a point of entry for out-of-court resolutions relating to contractual obligations of online sales contracts.

You can get to the ODR platform by following the link:
http://ec.europa.eu/consumers/odr

No warranties or representation.
The information on this Internet site is provided by Daimler Truck AG "as is" and to the extent permitted by law, is provided without warranty of any kind, expressed or implied, including but not limited to any implied warranties of merchantability, fitness for any particular purpose, or non infringement. While the information provided is believed to be accurate, it may include errors or inaccuracies.

Links to external sites.
The information on this Internet site is provided by Motor Distributors Ltd "as is" and to the extent permitted by law, is provided without warranty of any kind, expressed or implied, including but not limited to any implied warranties of merchantability, fitness for any particular purpose, or non infringement. While the information provided is believed to be accurate, it may include errors or inaccuracies.

This Internet site contains links to external sites, which are not under the control of Motor Distributors Ltd. Therefore we are not responsible for the contents of any linked site. Motor Distributors Ltd is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Motor Distributors Ltd of the linked site.

Privacy Statement Breakdown assistance

MERCEDES‑BENZ Trucks Service24h privacy policy.

The protection of your personal data is our highest priority and is taken into account in all our business processes. The following privacy policy provides you with a detailed overview of how your personal data is processed by Daimler Truck AG in connection with Mercedes‑Benz Trucks Service24h. Personal data means any information relating to an identified or identifiable natural person. In this privacy policy, we inform you about the type, scope and purpose of the collection of personal data at Daimler Truck AG and how we handle this data. You can also find out what rights you have in relation to the processing of your personal data.

1. To whom does this privacy policy apply?
The following document only refers to the scope of application of Mercedes‑Benz Trucks Service24h. This document represents the most up-to-date version.

Here we inform you about the collection and processing of your personal data if you have concluded a contract with us through a service order or if your personal data is collected and processed in connection with this business relationship, e.g. as an agent, contact person or driver. If you are the contact person of our contractual partner, but not our contractual partner itself, we only process your contact data.

If the contract is related to other services, their privacy policy also applies to these other services.

2. Who is responsible for the processing of my data and who can I contact regarding data protection?
The responsible body for the processing of personal data described below (unless another party is expressly designated as the responsible body) as per the EU General Data Protection Regulation (“GDPR”) is:

Daimler Truck AG (“We”)
Fasanenweg 10
70771 Leinfelden-Echterdingen
contact@daimlertruck.com
+49 (0)711 8485 0

The contact person for any questions regarding data protection is the data protection officer:

Group Data Protection Officer
Daimler Truck AG
HPC DTF2B
70745 Leinfelden-Echterdingen
Germany
Email: dataprivacy@daimlertruck.com

3. Where does my data come from and what kind of data is processed?
In accordance with the principles of data avoidance and data minimisation, we only process personal data (“data”) to the extent necessary, to which we are permitted or obliged to do so on the basis of applicable legal requirements, or to which you have consented.

Unless otherwise stated below, the terms “process” and “processing” include in particular the collection, use, disclosure and transmission of personal data (see Article 4 (2) GDPR).

Data in the following categories is collected and processed in connection with Mercedes‑Benz Trucks Service24h.

Data category 1: Customer data
Types of data:

Customer master data, in particular name; contact data of the contact person(s), in particular telephone number, email address, address;
Passport/ID data of the collector

Deletion rule:

For the performance of the contract, for as long as necessary to be able to perform the agreed services during the term of the contract
Insofar as the processing is based on legitimate interest, the Daimler Truck Customer Centre will provide information about the retention period applicable to your market.

Data category 2: Vehicle data
Types of data:

Vehicle condition in the event of a breakdown
Positioning data
Vehicle data, in particular vehicle identification number, registration plate, initial registration, engine identification number, vehicle history, mileage, workshop/repair reports;
Bank details, if a direct debit mandate has been agreed, in particular the IBAN of your account, BIC, details of your bank; if applicable, other data relating to the performance of the respective business relationship.

Deletion rule:

For the performance of the contract, for as long as necessary to be able to perform the agreed services during the term of the contract
Insofar as the processing is based on legitimate interest, the Daimler Truck Customer Centre will provide information about the retention period applicable to your market.

Data category 3: Invoice data
Types of data:

Combination of data categories 1 and 2

Deletion rule:

10 years due to statutory retention periods

As part of our business relationship with you, we also collect and process certain additional data that is necessary for the fulfilment of our contractual obligations towards you. This includes, but is not limited to:

Data from correspondence (postal and electronic) between you and us;
Data from other postal, electronic or telephone communications.

Data from other sources
We also process personal data that we have received from affiliated companies of Daimler Truck AG and other third parties (e.g. service partners) as permitted – insofar as this is necessary for the performance of the contract or pre-contractual measures concluded with you or if you have consented to this.

We only process personal data from publicly accessible sources (e.g. authorities, the Internet) to the extent permitted by law, for example because this is necessary for the provision of our services or you have consented to this.

4. What is my data used for (purpose of processing) and on what basis (legal basis) is my data used?
Collection and processing as part of the fulfilment of contractual obligations
We collect and process your personal data, specified in more detail in Section 3, as part of the acceptance and performance of our contractual obligations towards you (Article 6 (1) (b) GDPR). For example, we process your contact data for the purpose of contacting you within the framework of the Daimler Truck AG organisation (verification of eligibility for and implementation of breakdown assistance incl. associated processes)

Processing on the basis of legal provisions
In addition, we are subject to extensive legal requirements, for example from the Money Laundering Act or tax laws. Fulfilment of the resulting legal requirements requires the processing of your data (Article 6 (1) (c) GDPR). This processing is particularly for the purpose of sanctions list checks.

Processing based on a legitimate interest
In addition, we process your personal data insofar as this is necessary for the protection of the legitimate interests of Daimler Truck AG or a third party (Article 6 (1) (f) GDPR). This is particularly the case in the following cases:

To the extent necessary for the assertion of legal claims and defence in the event of legal disputes;
To improve the customer experience, we regularly conduct customer satisfaction surveys on our Service24h process. This can be carried out by phone, email or SMS. We ask our customers about previous experiences with Service24h in the event of a breakdown and record suggestions for improvement.
For the purposes of sanctions list checks

Collection and processing based on a legal obligation
We collect and process your personal data to comply with a legal obligation (legal basis Article 6 (1) (c) GDPR). This is particularly the case in the following cases:

As part of invoicing
and associated statutory retention periods

Collection and processing based on your consent
In addition, your personal data will be collected and processed if you have expressly consented to this in advance (Article 6 (1) (a) GDPR).

5. Is my data disclosed (to third parties)?
We do not disclose your personal data to third parties unless you have consented to such disclosure or we are entitled or obliged to disclose data due to legal provisions and/or official or court orders.

Transfer of data to processors
We use processors (e.g. IT service providers) to provide our services. Daimler Truck AG passes on your data to these in strict compliance with the obligation of confidentiality as well as the requirements of the GDPR and the Federal German Data Protection Act. The processors commissioned by us, who may only process the data for us and not for their own purposes, are obliged to comply with the strict standards of Daimler Truck AG.

Transmission to the motor vehicle insurance company
We transmit your data, in particular your first and last name, your address and vehicle data, which we have received as part of your order, to your motor insurance company or its agent, insofar as this is necessary for the assumption of costs.

Transmission to service providers
We use freight forwarders/towing companies/recovery companies to carry out service work. We will transmit to these any of your data necessary for the provision of the service.

Transmission to experts
To ensure order and workshop quality, we employ external experts who need to inspect service orders in order to carry out their work. Only the data that is absolutely necessary for the performance of the activity is transmitted.

6. Will my data be transmitted to a third country or to an international organisation?
Data is not transmitted to countries outside the EU or the EEA (so-called “third countries”), unless we are obliged to do so due to official or court orders.

Exceptional case: As part of Mercedes‑Benz Trucks Service24h, personal data may be transmitted to third countries for the purpose of the performance of the contract on the basis of Article 49 (1)(b) GDPR (depending on the vehicle’s positioning data).

7. Is decision-making automated?
Decision-making is not automated.

8. How long will my data be stored for?
We only process and store your personal data for as long as we need it to fulfil contractual or legal obligations. If there is no longer a legitimate interest, we will delete the data or, if this is not possible, block it. As a rule, we delete your contractual data no later than five years after the end of the contractual relationship.

9. What rights do I have in relation to Daimler Truck AG?
You have extensive rights with regard to the processing of your personal data. It is of particular importance to us that we familiarise you with these rights:

Right to information: You have the right to obtain information about the data stored by us, in particular the purpose of the processing and how long the data is stored for (Article 15 GDPR).
Right to rectification of inaccurate data: You have the right to request that we rectify your personal data immediately if it is inaccurate (Article 16 GDPR).
Right to erasure: You have the right to request that we erase personal data concerning you. These conditions provide that you can request the erasure of your data if, for example, we no longer need the personal data for the purposes for which it was collected or otherwise processed, we should unlawfully process the data, or you should have rightfully objected or withdrawn your consent, or if there is a legal obligation to delete it (Article 17 GDPR).
Right to restriction of processing: You have the right to request restriction of the processing of your data. This right applies in particular for the duration of the verification if you have contested the accuracy of your data, as well as in the event that you request restricted processing instead of erasure if you have an existing right to erasure. Furthermore, processing is restricted in the event that the data is no longer required for the purposes pursued by us, but you need the data for the establishment, exercise or defence of legal claims, and if the successful exercise of an objection between us and you is disputed (Article 18 GDPR).
Right to data portability: You have the right to receive the personal data concerning you that you have provided to us from us in a structured, commonly used, machine-readable format (Article 20 GDPR), insofar as this has not already been deleted.

If you wish to assert one of your rights or receive further information about this, please use the following online form or send an email to kundenrechte_dt@daimlertruck.com or write to: Daimler Truck AG, HPC V445, 10878 Berlin, Germany.

10. Can I withdraw consent to data processing that I have already given?
You can withdraw your consent to the processing of personal data at any time, free of charge and with future effect. This also applies to declarations of consent issued before the entry into force of the EU General Data Protection Regulation, i.e. before 25 May 2018.

The withdrawal of a declaration of consent can be sent by email to kundenrechte_dt@daimlertruck.com or in writing to

Daimler Truck AG
HPC V445
10878 Berlin,
Germany

Please note that the withdrawal is only effective for the future. Processing that took place before the withdrawal is not affected. The result of your withdrawal may be that, without the processing of this data, we are no longer able to provide our services in whole or in part, and we may therefore have to terminate the existing contract.

11. Can I object to the processing of my personal data?
You have the right to object to the processing of personal data concerning you at any time for reasons arising from your particular situation (Article 21 GDPR). We shall no longer process your personal data unless we can demonstrate compelling, legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing serves to establish, exercise or defend legal claims.

If you would like to object to the processing of your personal data, please use the online form, send an email to kundenrechte_dt@daimlertruck.com, or write to Daimler Truck AG, HPC V445, 10878 Berlin, Germany. However, in the event of an objection, it is possible that we will no longer be able to provide our services as agreed with you or not to the agreed extent.

12. Right to lodge a complaint with the supervisory authority.
If you are of the opinion that we are violating the GDPR by processing your personal data, you have the right to lodge a complaint with a supervisory authority, e.g. the data protection authority responsible for your place of residence, your place of work or the place of the data protection infringement.

Status: January 2025

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