Welcome to Wörth

Truck shipping and customs

Welcome to Wörth

Your go-to place for shipping vehicles (fully assembled or disassembled) and parts kits worldwide.

Shipping

In this context, we offer our contractual partners comprehensive planning and coordination for the freight volumes to be shipped.
Depending on the freight, final destination, and recipient, transport is carried out via Rhine ship (disassembled vehicles and part kits in containers), by truck transporter, by aeroplane, or on its own wheels.
The handover centre is available to freight forwarders for any questions regarding pickup and issues the clearance for factory exit.

For further information or inquiries, contact us using these email addresses.

Shipping:
CBU-Uebersee-Versand-Woerth@daimlertruck.com
CBU-Europa-Versand-Woerth@daimlertruck.com

Opening hours
Shipping office: 8 am to 4 pm
Handover centre: 6 am to 10 pm
Lunch break: 12:30 pm to 1:15 pm

Site entry
The site is open from 6 a.m. to 8 p.m. Please note that we assume a maximum duration of 2 hours for the loading process.

Shipping is located in building 47, unloading point B 22, with the handover centre situated on the ground floor. The offices are on the 1st floor.

Postal address
Daimler Truck AG
Department TE/SOC-S
In-house postcode K861
76742 Wörth

Entry permit
You will be granted permission or receive an entry permit for your transport vehicle at Gate 2 of the truck control centre.

With our service providers tasked with vehicle transport, we exchange transport logistics data promptly and in a process-oriented manner.

For communication, contractual partners are granted access to an online application that offers multiple dialogue channels to support shipping management.

The following functions are available:

  • Preview
  • Transport orders
  • Cargo information
  • Outgoing
  • Incoming
  • Reminders

Contacts
for technical questions:

T-Systems EDI Customer Support
Phone: +49 (0) 800 3324785
Fax: +49 (0) 391 5802 11271
Email: edi.hotline@t-systems.com

Please have your Daimler Truck AG supplier number ready for every contact.

For technical questions:
For questions regarding the portal and further information, contact: CBU-Europa-Versand-Woerth@daimlertruck.com.

To ensure safe- and damage-free loading and transportation of Mercedes‑Benz trucks, we provide our transport service providers with extensive information, instructions, and regulations for handling Mercedes‑Benz commercial vehicles.

You can find detailed documents here:

Can freight drivers use the canteen at the Wörth plant?

Of course.

Cash payment is possible at certain registers in the canteen. However, since we have limited vehicle parking on the plant premises, we initially require drivers to move their trucks out of the plant before visiting the canteen. Away from the plant premises, there are several parking lots where car transporters or trucks, which leave the plant by their own means, can be parked temporarily.

How reliable are the figures from the preview in the FAPSct Internet portal?

The preview is derived from the planned production programme and updated based on the respective production run. Unfortunately, we are unable to provide binding production deadlines.

By which point can assignments still be made using the FAPSct internet portal for the same day or the next morning?

Assignments for the current working day and for pickups before 8 a.m. the next day must be reported back to us no later than 3 p.m please!

Please observe the following instructions:

  • The German Road Traffic Act (STVO) applies on the site premises. The maximum speed within site premises is 40 km/h, and 5 km/h inside halls. Compliance with speed limits is monitored as part of speed checks.
  • Instructions from plant security must be strictly followed.
  • The central truck control centre can be reached for inquiries by phone on 07271/71-4445.
  • In case of an accident on site premises, immediately notify plant security by calling 6666.
  • For environmental protection reasons, engines must be switched off during loading.
  • No photography allowed!
  • Smoking restrictions must be strictly observed.
  • Parking in the area of the company restaurant is strictly prohibited. Exceptions are only permitted in tandem with loading or unloading activities.
  • Please exercise special caution around pedestrians.
  • Increased risk during shift changes. Handle internal transport with particular care.
  • A plant ban may be imposed in the event of serious or repeated violations of our regulations.

Supplier declaration

Here, you can directly request a Supplier Declaration, Manufacturer Declaration, or Certificate of Origin. Our customs team will be happy to assist you further.

Simply use the form prepared for you: 

Supplier declaration

Customs

For further information or inquiries, contact us using these email addresses.

Customs:
mbox_060-te-soc-zoll@daimlertruck.com

Supplier declarations:
lieferantenerklaerung-truck@daimlertruck.com

Our customs team is happy to assist with issuing Supplier declarations, Manufacturer declarations, or Certificates of origin.

Please use our web form for this:

We kindly ask you to request certificates exclusively using this online form. Requests sent to other addresses will be deleted and not processed.

The request will be reviewed, and the documents will be made available as quickly as possible.

Please refrain from submitting duplicate requests for the same vehicle. Since processing is carried out by different employees, duplicate requests may not always be discovered. We will not be able to cancel duplicate charges that are generated as a result.

We charge €150.00 + VAT for issuing certificates per vehicle.

Why are Supplier Declarations necessary?

Supplier Declarations are required to apply for preference documents at customs offices.

What is a preference document?

This is a EUR 1 goods movement certificate. It is issued by the exporter to enable duty-free or reduced-duty imports into countries that have a trade agreement with the EU.

Welcome to Wörth.

Welcome to Wörth

Customer Centre
All model series

All model series

More than just a truck.

More than just a truck