Intelligent networking of vehicle, Mercedes-Benz Service and your transport company enable vehicle use, vehicle capacity and the efficiency of your logistics processes to be increased noticeably.

Providing detailed fleet information in real time.
Plan for maintenance, diagnose issues and receive up-to-date information on your vehicle.

With ever increasing operating costs, performance demands and contract and compliance obligations, it is imperative that operators keep a close eye on their vehicles at all times. The Telematics system allows you to do just that.
With GPS technology, and proprietary software specifically designed for the Australian and New Zealand markets, Mercedes-Benz Telematics provides detailed fleet information, such as vehicle location, driver behaviour and engine status, to service and accident alerts, in real time.

Mercedes-Benz Trucks Roadside Assistance is available to all customers and across all vehicle models, 24 hours a day, 365 days a year. Customers are covered by our Roadside Assistance for the duration of their new vehicle and parts warranty, providing it is a manufacturing defect or the failed part is covered under your Mercedes-Benz Service Plan.

Beyond that, we continue supporting our customers on a pay per service basis.

Find out more about our Roadside Assistance by clicking the button below.

Take full advantage of your vehicle’s outstanding capabilities.

Mercedes-Benz Trucks are engineered with an aim to deliver low cost of ownership, superb performance and exemplary safety. However, with changing technology and innovation, you may not be making the absolute most of your Mercedes-Benz.

TRUCKTraining allows you to take full advantage of your vehicle’s outstanding capability and performance, and realise its true potential. From enhancing acceleration and braking techniques, to harnessing your vehicle’s innovative efficiency systems, we can help you reduce vehicle wear and tear, and thereby help you become more cost efficient, all while assisting to boost your overall safety and wellbeing. Mercedes-Benz TRUCKTraining allows you to benefit
from our extensive experience and knowledge.

For maximum productivity, we can tailor the program to suit individual fleet requirements. This service is complimentary with new vehicle deliveries² .

Contact us or your authorised Mercedes-Benz Truck Dealership for further detail and to arrange a tailor-made program.

Our extensive network of authorised Mercedes-Benz Trucks dealerships offers you more than 40 authorised service and parts centres across Australia, situated in both metropolitan and rural areas. Day and night, we are there when you need us most, offering round-the-clock support to keep your business moving.

Elite Support is a joint initiative by Mercedes-Benz Trucks and the authorised Dealership network that will deliver a new level of service for customers in Australia. The aim of Elite Support is to maximize vehicle uptime with rapid diagnosis, quality work, consistent communication and optimized parts availability, as well as a premium in-dealership experience.

Find out more about Elite Support by clicking the button below.

Three Point Protect is a complimentary offer, which provides extended on road reliability and lower running costs. This once off scheduled maintenance takes a comprehensive look at the key wearing and high-usage components and replaces them – keep your truck at peak performance.

Click the button below to understand more about the Three Point Protect offer available from Mercedes‑Benz Trucks.